Semolina lets you answer customers in natural language, engage them across chat and voice, and act with intelligence.
Semolina offers a fully integrated suite of products that span from chat to voice to insights. Semolina works as a source of truth for every customer conversation and integrates with your existing stack for seamless handoff.
An AI assistant embedded on your site that answers customers from your own knowledge base — grounded in your docs, live in one script tag, escalating only when it truly must.
Customers ask in plain language and get grounded answers from your own knowledge base — with metadata filters and smart handoff when a human is needed.
Get detailed conversation insights without switching tabs. See resolutions, escalations, and outcomes as they happen.
Chat back and forth with your Copilot in real time and ask it to surface stale content, group escalations, or draft fixes.
Instruct Copilot to do additional research for you and get detailed answer audits that follow your content plan.
Create collections of conversations to perform bulk actions on — like review, escalation, or export.
Engage candidates at scale with sequences and monitor performance, bounces, and replies.
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Create an account and start running conversations with your free trial, or get a demo for you and your team.